£300.00 GBP
Monthly
Service Level 12
NB
Select more than one in quantity if more than one workstation/user support is required.
Response time - 24 hours
Support channel - ticket only support
Access - Remote may be required
Free face to face Support
Hardware, third party & bespoke software
London Areas
Turn around time - N/A
Number of workstation - one
Face to face Support charge = 0 GBP daily, Half day 0 GBP.
£200.00 GBP
Monthly
Service Level 24
NB
Select more than one in quantity if more than one workstation/user support is required.
Response time - 24 hours
Support channel - ticket only support
Access - Remote may be required
face to face support charge applies
Hardware, third party & bespoke software
London Areas
Turn around time - N/A
Number of workstation - one
Face to face Support charge = 150 GBP daily, Half day 100 GBP.
£150.00 GBP
Monthly
Service Level 48
NB
Select more than one in quantity if more than one workstation/user support is required.
Response time - 48 hours
Support channel - ticket only support
Access - Remote may be required
face to face support charge applies
Hardware, third party & bespoke software
London Areas
Turn around time - N/A
Number of workstation - one
Face to face Support charge = 250 GBP daily, Half day 150 GBP.
£250.00 GBP

Adhoc Support Full day
£140.00 GBP

Adhoc Support Half Day